What is your positivity ratio?
In a 2005 article in American Psychologist, Barbara Fredrickson and Marcial Losada suggest that ratios of positive to negative emotions above about 3-to-1 and below about 11-to-1 are what humans need...
View ArticleWhat is the world calling you to be?
Unison consultants partner with you to transform your community. Our customer-focused approach helps you create breakthrough experiences in your market.
View ArticleRedefining “best”
After a 30-year hiatus, Paul returns to a music composition project with intentions of learning about "doing my best," instead of "being the best."
View ArticleOprah’s 25 years of lessons learned
On her final show, Oprah shared her greatest lessons and hopes for her viewers. In this series of posts, Paul highlights ten lessons Oprah learned, along with his related and unrelated thoughts and...
View ArticleVideos now on view
Our video library is now online. Over 95 titles can be found in Resources. Here are some of Paul's favorites.
View ArticleSteve Jobs: Inspiring us to be extraordinary
Since the passing of Steve Jobs, I've been wondering, what does it take to be extraordinary? Extraordinary may be easier to achieve when the focus is creating and delivering products that delight...
View Article10 appreciative things you can start doing today
Many find Appreciative Inquiry transformative — changing the way our mind perceives the world. Choose one of these appreciative practices and try it once a day for a week. At the end of the week ask...
View ArticleImproving self-awareness with the Johari Window
The Johari Window describes a fundamental process for improving emotional intelligence. Developed in the 1950s by American psychologists Joseph Luft and Harry Ingham, the model is especially relevant...
View ArticleStarting the new year in March
December, January and February 2011-12 flew by at rapid speed, filled with activities to complete projects, entertain house guests, travel and sing a once-in-a-lifetime event. March starts my new year...
View ArticleAiming for a customer orientation
Most companies want to put the customer at the center of their business strategy and implementation. They want to be more innovative in identifying and meeting customer needs. And they want to be...
View ArticleCreate communications and touchpoints that keep customers coming back for more
We help you create customer experiences that align with your company’s vision (business strategy) and your customers’ experience (the brand). And we help you design customer communications that get...
View ArticleDelivering the extraordinary
As you begin working in unison, you start to create a virtuous cycle. Customer insight drives business direction, drives organizational change, drives new forms of customer motivation, and so on.
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